Privacy Policy
Effective date: October 20, 2026
Rolocare Home Care LLC ("Rolocare," "we," "us") respects your privacy. This policy explains what information we collect through www.laoccaregivers.com, how we use it, and the choices you have.
Information we collect
Information you give us
When you use our contact form, call us or email us, we receive the information you choose to share, such as your name, phone number, the type of care you are asking about and anything you write about your loved one.
Please share only what we need to call you back. You do not need to include medical details in the form; we can talk about your loved one's needs by phone or during your home assessment.
Information collected automatically
Like most websites, our hosting provider automatically receives basic technical information when you visit, such as your IP address, browser type and the pages you request. This is used to deliver the website and keep it secure.
Our website does not use cookies, analytics tools or advertising trackers.
How we use information
- To respond to your questions and requests.
- To arrange and provide care services if you choose to work with us.
- To operate, maintain and protect our website.
- To meet our legal and recordkeeping obligations.
How we share information
We do not sell your personal information, and we do not share it for targeted advertising.
We share information only with service providers that help us run our business, such as our website host and the services that deliver our email, and only so they can perform those services for us. We may also disclose information if required by law or to protect the safety of our clients, caregivers or others.
How long we keep information
We keep information only as long as we need it to respond to you, provide services, and meet legal and business recordkeeping requirements.
How we protect information
We use reasonable safeguards to protect your information. No website or email system is completely secure, so please do not send highly sensitive information through our contact form.
Your California privacy rights
Depending on the law that applies, you may have the right to:
- Know what personal information we have about you.
- Ask us to correct or delete your personal information.
- Opt out of the sale or sharing of your personal information. We do not sell or share personal information.
- Not be treated differently for using these rights.
To make a request, contact us at care@laoccaregivers.com or (562) 393-4231. We may need to confirm your identity before we act on a request. You may use an authorized agent to make a request for you.
See Your Privacy Choices for more information.
Children
Our website is meant for adults arranging care. We do not knowingly collect information from children under 16.
Links to other websites
Our website may link to other websites. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
If you have questions about this policy, contact Rolocare Home Care at care@laoccaregivers.com or (562) 393-4231.